FAQ

  • I am new to Forex, is this for me?

Absolutely yes. Our Robot can be installed without any knowledge. Simply drop it into either your MetaTrader 4 or 5 platforms and then let the robot does everything for you! MetaTrader 4 and 5 are the most popular Forex trading platform. They are easy to use and available from your FOREX brokers worldwide for free. In case if you need any help, our technical support can install the robot on your computer or VPS and via remote assistance, at no additional charge!

  • Can you help me set up the robots in my computer?

Yes, we can help you with setting up the robot! The installation procedure is very simple and easy, but if you are new to automated FOREX trading and need help our technical support can walk you through via remote assistance. We can connect to your PC, (By clicking to authorize the remote access to your PC), and we will install the robot on your MT4 or 5 platforms. It takes less than 5 minutes. We can also install the robot on your VPS if you trade from a Virtual Private Server. Our technical support is available 24/5 for any questions or robot installation just send us an email via support@iqautotrader.com or iqautotrader@hotmail.com and we will promptly assist you.

  • What pairs does Robot trade?

The IQ Moderate Robot trades solely on EURUSD, GBPUSD. In order to give great confidence to our clients, the robot is running 24/5 on our live account since March 17, 2015, with amazing results. The detail results have been posted on our website which can be observed by clicking IQ Moderate tab on the website home page.

  • Which broker do you recommend?

You can use our robot with any Forex broker. Most brokers worldwide support the MetaTrader 4 and 5 platforms. Among our favorite brokers, we recommend “Pepperstone-Razor”, “FXChoice”, and “FxPro” for traders worldwide. For US residents, who are required to use a US-based broker, we recommend Trader’s Tallinex broker.

  • How much money is required to get started?

It depends on the account you choose: For a “Micro” account (minimum lot size: 0.01) we recommend $250 for the Conservative Version, $500 for the Moderate Version. For Demo accounts, you need no money at all – you will trade with virtual money. Brokers also offer other account types that trade larger lot sizes and would require larger account balances.

  • What is the robot trading schedule?

IQ Moderate robot will trade during the London session (9:00 to 18:30 GMT and 1:00 to 3:00 GMT) when markets are very volatile and the robot is being programmed for such a market behavior. The robot will rarely trade during the quiet Asian session when markets are less volatile (17:30 to 23:00 GMT)

  • How long does it take to learn to use the robot?

Our robot is set up to “Plug and Trade”. You can use it right away without any prior knowledge of Forex. No programming or technical knowledge whatsoever is required. Once it is set up, it is true “Set it and forget it” trading – the robot manages all aspects of the trading automatically, without any supervision, completely on its own.

  • Is this completely automated? Does the robot keep up with Economic News Reports and check the volatility of the markets?

Yes, everything is completely automated! Our robot handles the schedule completely on its own, without any supervision. Welcome to completely automated Forex trading!

  • How does Money Management work?

The Money Management function controls the size of your orders automatically, as a percentage of the available balance in your trading account. As your account grows, so do the size of your trades.

  • Why is this high-end robot inexpensive?

The reason for such a low price for our robot in comparison with the higher cost of comparable robots in the market is to make it more affordable to everyone who is interested in automated FOREX trading. Our company goal is to keep the highest quality trading performance with a great monthly rate of return.

  • How many live and demo accounts can I use?

Our license allows trading in one live or demo account one at the time. You can change the account any time you want by going into the member area site.

  • Is purchasing the robots secure?

Purchasing the robot is extremely safe and secure. IQ Auto Trader Robot handles payments directly through "PayPal" or "CoinPayments" so you do not have to worry about the security of your credit card information. Our website is verified by PayPal and CoinPayments. You do not need a PayPal account. All you need is to use your Credit Card information. PayPal will securely handle the complete payment process so you do not have to share your financial information with anyone. If you prefer to pay using your PayPal account balance or your bank account, check out using the “PayPal” option in the checkout cart. Immediately after completing your payment, you will receive the Robot Download file, the license key, and user manual so you can start using the trading robots right away. Also, If you prefer to pay using cryptocurrencies such as Bitcoin, Ethereum, Ripple,... etc. you can click on "Multiple cryptocurrencies accepted via CoipPayment" button, after you paid through cryptocurrency, we will contact you within 24 hours, and you will receive the Robot Download file, the license key, and user manual. If you have any questions or concerns, just send us an email at support@iqautotrader.com or iqautotrader@hotmail.com

  • Is there any additional charge or monthly fee after I buy the robots?

Absolutely not. Our price is a one-time payment. There are no other fees of any kind. Updates are also Free-of-Charge. Once you buy the robots, they are yours to own forever.

  • Do you release updates on a regular basis? Are they free of charge?

Yes. Occasionally we publish updates with improvements when the market behavior changes. They are always Free of Charge and they will be e-mailed to all of our customers. The latest version of Robot is always available by going to the member area.

  • Can the robots trade if I am away from the computer? How about weekends?

Yes, they work completely on their own 24/5 hours a day. You do not need to supervise their trading at all. The robot will open and close positions, and handle all aspects of the trading for you, including the managing of lot sizes, placing of Stop Losses, and closing of winning positions when we reach Take Profit levels. On weekends there is no trading. There is no need to remove or turn off the robot. They will continue trading when the broker resumes trading after the weekend.

  • What happens if I have a power outage or need to reboot my PC?

You just need to start your MetaTrader 4 platform. The robot will still be there, ready to resume trading. Even if your computer or VPS restarts with the wrong clock time, there is no problem. We do not read the time from your local PC, but from NTP internet clocks, so that our robots will still trade at the correct times even after a power failure. If you have frequent Internet connection problems or power failures, you should consider trading from a VPS (Virtual Private Server)..

  • Can I run these robots with other EAs, or together with manual trading?

Yes, no problem. Each trading robot has its own “Magic Number” and will keep track of its own trades. It will not get confused with other robots or with manual trades. If you wish to trade 2 EAs on the same pair, just use separate charts and make sure that your broker allows “hedging” positions, so you can have trades going in opposite directions at the same time. The same applies to manual trading on the same pairs used by the robots.

 

 

 

We stand behind our Forex Trading Robots! If your account (Demo or Live) fails to make a profit by the end of 30 days, using default settings, we will refund your full purchase price, no questions asked.

Important Risk Information

Please note that foreign exchange and other leveraged trading carries a high level of risk and may not be suitable for all investors and you should make sure you understand the risks involved, seeking independent advice if necessary.





For more information, please contact us through the support page on our website or send us an email

support@iqautotrader.com or iqautotrader@hotmail.com